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FAQs

HEY KAWFO.COM! Do you ship worldwide?

Why yes indeed! There's also a flat rate shipping rate for worldwide orders, so you'll never need to worry about paying more for shipping based on where you live or how much you've bought! Yay!

How long will it be before I get my new goodies?

All orders are shipped out via TNT, FEDEX within 2-3 working days, and will usually arrive within:

Austria  - 1-2 working days

Germany - 2-3 working days

USA  - 1-2 working days

United Kingdom - 1-2 working days

Rest of Europe - 2-3 working days

Russia (7-28 Days)

Rest of World 2-3 working days

 

Can I track my order?

Yep, you'll receive a tracking number after shipping and order confirmation by email!

My parcel has been lost or damaged, what should I do?

Never fear! Drop me an email via the Contact page and we'll get this sorted, we don't accept returns, in case the product is lost or damaged, you will receive another item. keep in mind in case of damage, customer has to contact us within 3 days of receiving the package.

Sweet! Oh, and are you gonna See my credit card info or spam my email inbox with junk mail?

Absolutely not! It's bad karma, and if you'd like to unsubscribe from my emails, you can do so via the Unsubscribe button at the bottom of all correspondences. No hard feelings babe! You might miss out on discount codes and promotions, though! Oh, and I can't actually see your credit card info or PayPal login credentials or anything like that, in case you were wondering! 

How will I know your site and payment channels are secure ?

That's a very valid question! we accept only paypal, the most secure payment Gateway out there, Paypal has an amazing buyer protection policy that guarantees your money back in case the product is damaged or if it doesn't arrive in the period we promised.

Awesome, thanks!

Sending you love and light,